NurseBound support

NurseBound helps internationally educated nurses plan their move to the U.S., Canada, Australia or New Zealand and prepare for the NCLEX-RN, OET and IELTS.

Contact

Email: [email protected] — we reply within 2 business days.

Common questions

Do I need an account? No. Everything is saved on your phone. An account is optional: sign in (Sign in with Apple on iPhone and iPad, Sign in with Google on Android) in More → Profile & Settings → Sync and Web Access to keep your progress in sync and to practice on a computer.

How do I practice on my computer? Open nursebound.app/practice in any browser and sign in with the same Apple ID or Google account you use in the app. Answers, notes, missed questions and smart review sync both ways. The full 3,200-question bank on the web is included with NurseBound Pro.

How do I delete my account? In the app: More → Profile & Settings → Sync and Web Access → Delete Account. Or follow the steps on the account deletion page.

I got a new phone. How do I keep my progress? On the old phone, open More → Profile & settings → Backup & restore → Save a backup. On the new phone, open the same screen, tap Restore a backup and paste the text.

How do I restore my Pro purchase? More → NurseBound Pro → Restore purchases. Use the same Apple ID or Google account you bought with.

How do I cancel my subscription? iPhone: Settings → your name → Subscriptions → NurseBound. Android: Google Play → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date.

Is NurseBound affiliated with NCSBN, OET, IELTS or a government? No. It is an independent study and planning app. Always confirm requirements on the official sites linked in the app.

Privacy

See the privacy policy.